Services

Organizational and   Individual      Consulting

JMJ Consulting can help individuals and groups develop a progressive, successful organization with a clear focus on the vision of the business allowing leaders to manage larger projects. JMJ Consulting assists individuals and organizations create sustainable, motivated, and accountable teams while managing their time wisely.

 

At JMJ Consulting, don't believe in a one size fits all strategy. We use research-based strategies to assist with prioritizing tasks, giving clear direction on what to do first, and eliminate that overwhelming feeling.

Customer Service  Consulting


Customer service expectations are constantly rising due to the use of new technologies and ever-increasing competition. Your margin for error is razor-thin, as any breakdowns in service can lead to customer dissatisfaction and attrition. 
Whether the service you are providing is transactional or immediate, complex and ongoing, today’s new standard of service excellence requires organizations to execute flawlessly during every customer interaction.
JMJ Consulting's customer service and operational excellence consulting begins by examining servicing problems to understand their impact on profitability and operational performance

 

We work with your managers to figure out what different groups of customers want, and when they want them. We help determine what levels of service are required and how they impact profitability. We help streamline workflows and refine how your manager’s plan and schedule work.
 

Educational Consulting

JMJ Consulting understands retention of beginning teachers continues to be a struggle for districts.  beginning teachers who participate in a comprehensive induction program, which includes, professional development, a mentor at the school and from the district, and peer support are more likely to be retained adding continuity and expertise to a school district.

Goals

  • Increase knowledge of the subject matter, professional preparation, and teacher autonomy through ongoing planning, self-assessments, and reflection.

  • Provide continuous assistance and support through mentors, partner teachers, and collaborative team planning, and collection and review of data.

  • Provide professional development related to best practices, formative assessments, and alignment of curriculum and standards.

  • Identify effective teaching practices as evidenced by student learning

Leadership Development

Developing Skills to Effectively Change Habits

According to Senge, a learning organization is a “place where central to the organization’s culture is collective effort among individuals and the organization to continually expand their capacity for achieving the results they desire.” (Senge, 1990) In the simplest terms, a learning organization is one that constantly adapting and changing to support the others within the organization. It is an organization that creates a culture that holds itself personally accountable for the growth and development of the individuals it serves as well as within the organization itself.

Goals

  • Assist with developing a strong leadership culture

  • Develop strategies that are aligned with business and/or organizational goal

  • Develop a process for continuous and focused improvement and refinement similar to that of the strategic planning process

  • Move from a management organization to a learning organization

  • Streamline resources to provide a centralized accountability system resulting in targeted systemic development focused on change