CUSTOMER SERVICE & OPERATIONAL EXCELLENCE CONSULTING
Improving customer service performance requires figuring out better ways to understand and predict customer demand, as well as making sure your organization’s operations have the capacity and flexibility to provide the services when customers need them—and to do this at the lowest possible cost.
Basic Microsoft Office Training
Whether you’re new to Microsoft Office or simply want to refresh your skills, you’re in the right place. Our lessons offer a mix of text, video, interactives, and challenges to practice what you learn.
Customer Service Seminars
The quality of your organization’s customer service can make or break your brand.
Great service matters.
Organizations that embrace great customer service understand what’s at stake…and they’re setting the bar higher every year. So if you’re not already focusing on the customer experience, it’s time to star
Customized Training Programs for Business
When it comes to training programs, JMJ Consulting doesn’t believe one size fits all. JMJ Consulting will identify your organization’s training needs, and then develop customized training programs especially for you.
Our customized training can be brought to your school, daycare center, business, or organization based on your schedule.